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How to Engage with a Customer: Strategies for Building Lasting Relationships
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How to Engage with a Customer: Strategies for Building Lasting Relationships

Effective strategies to engage customers and foster loyalty. This guide covers personalization, omnichannel engagement, real-time support, and the impact of exceptional customer service.

Posted by Peter Brooksbank | December 3, 2024
How to Increase Online Sales: Proven Strategies for eCommerce Success
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How to Increase Online Sales: Proven Strategies for eCommerce Success

Establish effective strategies to boost your online sales and achieve eCommerce success. This comprehensive guide covers key areas like customer experience, marketing, and operations.

Posted by Peter Brooksbank | November 30, 2024
Define Customer Engagement: How to Build Strong Customer Relationships
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Define Customer Engagement: How to Build Strong Customer Relationships

Learn what customer engagement is, why it's crucial for business growth, and how to effectively measure and improve it. Explore strategies to foster loyalty and boost revenue through meaningful interactions.

Posted by John Barton | November 29, 2024
Personalized Shopping Experiences: The Future of E-commerce
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Personalized Shopping Experiences: The Future of E-commerce

Explore how personalized shopping experiences are transforming e-commerce, boosting conversions, and fostering customer loyalty. Discover the strategies and tools that drive this revolution.

Posted by Peter Brooksbank | November 27, 2024
Elevating the Ecommerce Customer Experience: Strategies for Retention and Growth
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Elevating the Ecommerce Customer Experience: Strategies for Retention and Growth

Explore key strategies for optimizing the customer experience in ecommerce, focusing on personalization, customer service, and mobile optimization to boost retention and drive business growth.

Posted by John Barton | November 26, 2024
AI in eCommerce: Revolutionizing Online Shopping
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AI in eCommerce: Revolutionizing Online Shopping

Discover how AI is transforming eCommerce by boosting sales, personalizing experiences, and optimizing operations. Explore real-world examples and the future of AI in online retail.

Posted by Peter Brooksbank | November 25, 2024
Google Analytics Alternatives - Surviving the end of Universal Analytics
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Google Analytics Alternatives - Surviving the end of Universal Analytics

Universal Analytics has been sunset. In this post we look at what people are saying about Google Analytics 4, whether using it is even legal and, what alternatives are available

Posted by Peter Brooksbank | July 11, 2023
Use social proof on your product recommendations
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Use social proof on your product recommendations

You've spent time collecting product reviews. Maximise your return by using social proof to drive higher engagement on product recommendations

Posted by John Barton | April 26, 2023
Avoid the trap: The right way to increase your aov and conversion rate with recommender upsells and cross sells
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Avoid the trap: The right way to increase your aov and conversion rate with recommender upsells and cross sells

Manual curation of recommenders is a waste of time. It's not scalable. It's not personalized. It's not accurate. It's not data driven. There is a better way.

Posted by Peter Brooksbank | April 26, 2023